These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website. Pulsar Digital reserve the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.
We will endeavour to ensure that all content on the website is accurate and up-to-date, and commit to correcting any errors that may be contained in the content as soon as possible.
You must not:
Re-publish material from this website (including republication on another website)
Sell, rent or otherwise sub-license material on the website
Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose
Our liability is limited and excluded to the maximum extent permitted under applicable law.
We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.
Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise. However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
Pulsar Digital take no responsibility for the content of external sites.
These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
Page: Complaints Policy
Pulsar Digital considers complaints as an opportunity to learn and improve our service to uses in the future, as well as a chance to put things right for the entity that has made the complaint.
Pulsar Digital Compliant policy is:
to provide a fair complaints procedure which is clear and easy to use for anyone wishing to make a complaint; to publicise the existence of our complaints policy and procedure so that people know how to contact us to make a complaint;
to make sure everyone at Pulsar Digital nows what to do if a complaint is received;
to make sure all complaints are investigated fairly and in a timely way;
to make sure that complaints are, wherever possible, resolved and that relationships are repaired; and
to gather information which helps us to improve what we do.
What is a complaint?
A complaint is any expression of dissatisfaction, whether justified or not, about any aspect of the work of Pulsar Digital .
Will your compliant be handled Confidentially?
All complaint information will be handled sensitively, telling only those who need to know and following any relevant data protection requirements.
Who has Responsibility?
Overall responsibility for this policy and its implementation lies with Pulsar Digital management.
How do you make a complaint?
All complaints in relation to the activities of Pulsar Digital can be made in writing to our registered office address:
How will your complaint be handled?
Our aim is to acknowledge any complaint within two working days of the complaint being received.